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Senior Service Desk Specialist

Clearance: Active TS/SCI


Capable of providing Tier I and basic Tier II support to customers with hardware, software, and application problems.  Can work through all types Tier II issues with telephone assist.  Capable of running an entire remote site by themselves with demanding customers in austere locations.  Must be cable to load cryptographic keys and perform basic troubleshooting on many types of hardware.


Requires 3 years experience in a DOD classified environment with knowledge of cryptographic hardware, be familiar with network equipment, cabling, etc.

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